Computer support specialist
Technical support roles are often customer service-based and interact with the public or employees of a company to help resolve computer-related issues. They provide troubleshooting tactics and advice and approach problem-solving from a customer perspective. Computer support specialists typically have great communication, analytical and problem-solving skills with a well-rounded background in technology. Other titles can include:
- Computer technician
- Computer support technician
- Help desk worker
- Help desk analyst
- Help desk support
- Help desk technician
- Desktop support specialist
- IT support specialist
- IT technician
- Problem manager
- Operations analyst
- Technical assistance specialist
- Technical specialist
- Technical support
- Support specialist
- Computer operator
Information technology analyst
Roles as IT analysts design and implement IT solutions, often based on user needs. They work with companies and leadership to understand how teams, employees or clients will use technology and what programs, features or platforms will serve them best. It is important for IT analysts to know and understand hardware, software, applications, networks and emerging technology. Other titles can include:
- Systems designer
- Senior systems analyst
- Application support analyst
- Systems analyst
- IT coordinator
- IT manager
- Solutions architect
Web developer
Web development is a visible and key role in the IT field. These positions create, build and maintain the websites and infrastructures behind them. They often have both a technical and creative background to balance the careful work of creating informative, interesting and functional websites or applications. Other titles can include:
- Web designer
- Web engineer
- Web producers
- Web development manager
- Web development project manager
- User experience (UX) designer
- User interface (UI) designer
- UX/UI researcher
- UX/UI specialist
- Webmaster
- Web producer
- Web project manager
- Web content manager
- Multimedia architect
- Web analytics developer
- Search engine optimization (SEO) consultant
- SEO manager
- Internet engineer
- Interaction designer
- Front-end designer
- Front-end developer
- Mobile developer
- Full-stack developer
Technology sales consultant
Those who work in IT sales source new customers and clients, review their equipment, software and network needs, offer packages, rates and pricing and manage the transaction and process of the sale from start to finish. They work with other teams to help deliver, install, train usage of and maintain the items sold to companies. Other titles can include:
- Technology manager
- Technology assistant
- Technology specialist
- Technical account manager
- IT sales executive
- IT sales director
- Business systems analyst
Information security specialist
Roles in information security are important. These positions keep companies, governments and organizations safe from malicious digital attacks and security breaches. They implement and operate security software, search for abnormalities, update or upgrade systems and inform leaders of risks, threats and concerns of daily usage or special circumstances. To work in this sector, you often need crisis management, problem-solving and communication skills. Other titles can include:
- Security specialist
- IT security analyst
- Network security engineer
- Information security analyst
- Information security engineer
- Information security manager
- Information security consultant
- Information security project manager
- Information security program manager
- Management information director
- Cyber security specialist
- Cyber security manager
- Computer forensic investigator
Database administrator
A database administrator makes sure databases run efficiently and effectively. They use software to organize and store information, like purchase records, inventory orders, customer receipts and other financial and private material. Database administrators are responsible for the safe protection and privacy of sensitive materials, helping secure them from unauthorized access. Other titles can include:
- Database developer
- Database analyst
- Database manager
- Database engineer
- Database specialist
- Database coordinator
- Data quality manager
- Data modeler
- Data scientist
- Data architect
- Information architect
- Computer data scientist
Network engineer
Network engineer roles set up, implement and maintain local, regional or widespread networks for a company, government agency or organization. They work on storage, data, security or recovery and have extensive backgrounds in computer science. Other titles can include:
- Computer network specialist
- Computer systems analyst
- Computer and information research scientist
- Computer and information research manager
- Network administrator
- Network architect
- Network analyst
- Network technician
- Network operations engineer
- Network reliability engineer
- Network infrastructure specialist
Software developer
Software developers write, test and troubleshoot computer code that builds software programs. They may work on a wide range of products, like gaming applications, word processing programs, robots or operating systems. Software developers use programming language, servers and databases, frameworks and other technology to create a final product. Other titles can include:
- Software engineer
- Software architect
- Software test engineer
- Software development manager
- Software development engineer
- Artificial intelligence engineer
- Application developer
- Application designer
- Application engineer
- DevOps engineer
- Computer programmer
- Lead programmer
- Iteration manager
- Frameworks specialist
- Game developer
Cloud engineer
Roles that work with cloud structures handle cloud platform development, interfaces and networks for cloud-based systems and have extensive experience with operating systems, data security and computer language. Other titles can include:
- Cloud systems engineer
- Cloud computing engineer
- Cloud architect
- Cloud system administrator
- Cloud consultant
- Cloud services provider
- Cloud services developer
- Cloud product manager
Information technology leadership
Positions in high-level IT leadership often require management skills, extensive experience in the technology field and advanced levels of education. These roles create and implement policies, systems and procedures to reach a company’s IT goals and often handle department budgets and future development ideas. Other titles can include:
- Chief information officer (CIO)
- Chief technology officer (CTO)
- IT manager
- IT director
- IT project manager
- Director of technology
- Technical operations officer
- Information management systems director
- Senior IT consultant
- Technical lead